15-Minute Tool for Practicing Customer Conversations

Video chat with AI avatars who act like real prospects and customers. Easily create custom scenarios and rehearse safely before high‑stakes conversations.

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Meet Your AI Training Partners

"It's like having real customers available 24/7 for practice—without the pressure of losing an actual sale or account."

Wayne - AI Training Avatar

Wayne

June - AI Training Avatar

June

Shawn - AI Training Avatar

Shawn

Rika - AI Training Avatar

Rika

Pedro - AI Training Avatar

Pedro

Katya - AI Training Avatar

Katya

Natural Conversations

The AI avatars interrupt, ask follow-up questions, and bring up concerns just like real customers do in real conversations.

Realistic Objections

Experience authentic client hesitations, price negotiations, and timing concerns that mirror real-world scenarios.

Instant Adaptation

Each avatar responds uniquely to your sales approach, creating dynamic practice sessions that evolve with you.

Why frontline teams rehearse with AvaSim every week

AvaSim helps your team prepare for the exact conversations that determine revenue and customer satisfaction

Handle the conversations that matter most
#1

Handle the conversations that matter most

Whether it's pricing pushback, a renewal at risk, or an angry customer escalation, stay sharp with scenarios that mirror your real conversations.

  • Master high-stakes pricing and value conversations

  • Stay in control when prospects or customers want to "think about it"

  • Excel in competitive deals, renewals, and escalations

Experience every personality type
#2

Experience every personality type

Our platform doesn't replace real experience, but it helps you get comfortable with responses before you're on the spot with a live customer or critical account. Prepare with tough customer and prospect personalities modeled after real difficult situations.

  • Engage with diverse customer and prospect personalities

  • Navigate challenging negotiations smoothly

  • Handle unexpected questions with confidence

Choose your challenge level
#3

Choose your challenge level

Warm up with guided scenarios or jump into advanced situations. Set the pace that matches your goals, whether you're preparing for tomorrow's demo, renewal conversation, or critical escalation.

  • Guided scenarios for building foundations

  • Real-time challenges for experienced frontline agents

  • Performance insights to track your edge

Create your own scenarios
#4

Create your own scenarios

Transform your specific customer situations into professional practice scenarios with AI. Describe your scenario in a few sentences and our expert AI scenario writer creates a complete scenario with a lifelike avatar training partner.

  • Turn real conversations into repeatable practice opportunities

  • AI generates professional-quality scenarios instantly from your description

  • Rehearse your unique customer situation before the big meeting or call

  • Get an immediate SPICED framework report after each practice session so you know exactly how to improve

Ready to master every customer conversation?

Join frontline sales, success, and support teams who rehearse high-stakes scenarios before they happen. From your first live call to your biggest renewal or escalation - AvaSim keeps you sharp.

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