Privacy & Cookies

Cookie Policy

Learn about the cookies we use, why we use them, and how you can manage your preferences.

Last updated: December 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred settings and login status, which can make your next visit easier and the site more useful to you.

AvaSim uses cookies to provide essential functionality, improve your experience, analyze usage patterns, and ensure the security of our platform.

Types of Cookies We Use

Essential Cookies
Required

These cookies are necessary for the website to function properly and cannot be disabled in our systems.

  • Authentication: Remember your login status and keep you signed in
  • Security: Protect against fraudulent activity and ensure secure connections
  • Session Management: Maintain your session state and preferences during your visit
  • Load Balancing: Ensure optimal performance and distribute server load
Functional Cookies
Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

  • User Preferences: Remember your settings like theme, language, or notification preferences
  • Feature Usage: Track which features you use to improve your experience
  • Progress Tracking: Remember your training progress and session history
Analytics & Performance Cookies
Optional

These cookies help us understand how visitors interact with our website and improve our services.

  • Analytics: Anonymous usage statistics and feature adoption metrics
  • Error Tracking: Sentry error monitoring to help us fix bugs and improve stability
  • Performance Monitoring: Page load times and performance metrics
  • A/B Testing: Compare different versions of features to improve user experience

Third-Party Services

AvaSim integrates with trusted third-party services that may set their own cookies:

  • Clerk: Authentication and user management services
  • Stripe: Payment processing for subscriptions (when using billing features)

These services have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.

Cookie Duration

Session Cookies

These cookies are temporary and are deleted when you close your browser. They're used for essential functions like maintaining your login session.

Persistent Cookies

These cookies remain on your device for a set period (typically 30 days to 2 years) and help us remember your preferences between visits.

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Set your browser to ask for permission before accepting cookies

Important Note

Please note that blocking or deleting essential cookies may affect the functionality of AvaSim. You may not be able to log in, maintain your session, or access certain features if essential cookies are disabled.

Browser-Specific Instructions

Chrome

Settings → Privacy and security → Cookies and other site data. You can choose to block all cookies, block third-party cookies, or manage exceptions.

Firefox

Settings → Privacy & Security → Cookies and Site Data. You can choose standard, strict, or custom protection levels.

Safari

Preferences → Privacy → Cookies and website data. You can block all cookies or prevent cross-site tracking.

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data. You can choose to block all cookies or manage site permissions.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we use cookies and related technologies.

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: privacy@avasim.ai
  • Subject: Cookie Policy Inquiry

We will respond to your inquiry as promptly as possible.